I know right..
I (quite obviously) wasn't at the company announcement, but I managed to contact Mark Zellinger, who proved me to be a fairly good PR guy. He merely didn't approve of this issue being dealt with publicly (oh the irony). I cleared up our Alert threads function are much more than just showing any person's or company's issues, that they mainly are there to make everyone aware of what has gone, and can possibly go wrong. Mark admitted the original situation was a mistake, said that they were just learning, and thanked me for making them aware.
I just hope CEO Adam will take his PR guy as an example. It kind of annoys me that I had to take further action myself such as contacting Mark and posting this all by myself in here but I do appreciate Mark's mature and professional replies enough.