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Admin · 06-05-2012, 07:45 PM

And be sure you have downloaded the entire video (compare the file sizes on the product page). Your issues sound like you did not get the whole file or opened it before it was done loading, as our files are definitely QuickTime-compatible.

You could also try the Low Quality version in case your internet cannot hold up with such a long download.

If everything seems to fail, let us know. I suppose we could arrange getting a direct link to you.

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06-05-2012, 07:45 PM	#5
Admin Join Date: Feb 2010 Posts: 173	And be sure you have downloaded the entire video (compare the file sizes on the product page). Your issues sound like you did not get the whole file or opened it before it was done loading, as our files are definitely QuickTime-compatible. You could also try the Low Quality version in case your internet cannot hold up with such a long download. If everything seems to fail, let us know. I suppose we could arrange getting a direct link to you.